Introduction to the job

Context of role
ASML ESD Application Services designs, implements and maintains flexible and easy-to-use information systems that enable seamless collaboration and provide reliable, secure access to and availability of business critical information for ASML’s employees, customers, and suppliers.

Role and responsibilities
Relationships
Connect, collaborate and communicate with:
-Infra delivery organization
-Application teams
-Delivery Managers
-Service Providers
-Architects
-Agile Release Trains, business and IT stakeholders

Key areas of accountability

Requirements and Design
-Identify and define technical application requirements and it’s ecosystem(s), including
-Disaster Recovery and Backup configuration of application / application data
-Fit for operations and serviceability
-Act as the linking pin between service providers and the IT Competence Centers / Application teams and advice in delivering projects and changes
-Draft, review and own high level technical design documents with optimal use of standard technology (catalog) components
-Design application integrations/interfaces and identify data streams (e.g. firewall rules)
-Ensure secure access to environments (end users and application management)

Delivery
-Organize the delivery of the required solutions by
-Engage with external infrastructure service providers and internal infrastructure experts
-Ordering of (new/changed) infrastructure services and standard technology components through standard catalog

Maintain and Control
-Define and supervise technical application life-cycle roadmap and plan
-Architectural mapping of application components during application life cycle to infrastructure
-Optimizing life-cycles of individual applications and infrastructure components (whilst minimizing business impact)
-Control the technical application landscape by supervising (operations done by Service Providers):
-The installation, upgrade and maintenance of applications and its infrastructure
-Monitoring (end to end) and reporting (technical) of application performance, availability and capacity
-Problem management
-Application landscape security level (patching, security groups, firewall rules, SW security/vulnerabilities, hotfixes, etc.)
-Correct registration of application landscape components and their relationships within the CMDB
-Participate as 3rd level subject matter expert to identify and solve (high prio) incidents on application landscape (cross team) and advice on actions to be taken

Education and experience
-Bachelor or Master in Computer Sciences
-5+ years of experience in the TAM domain

Skills
Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job, you’ll need the following skills:

-Strategic thinking
-Creative and Innovative
-Excellent communication skills
-Proficiency in the English language
-Shows initiative
-Problem-solving attitude
-Result driven
-Stays focused, maintains personal effectiveness
-Immune to stress
-Customer focus and customer facing skills
-Open to change
-Planning and organizing

Diversity & Inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.